Warranty
What We Cover
We stand behind the quality of the parts we sell. Most of our products come with a manufacturer’s warranty that covers defects in materials or workmanship under normal use.
Warranty Period
The warranty period varies depending on the product and manufacturer. Please refer to the product listing or manufacturer documentation for specific warranty details.
How to Make a Warranty Claim
If you believe your product is defective and covered under warranty, please follow these steps:
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Contact us at parts@primeperformanceparts.com.au with your order number and a detailed description of the issue.
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Provide photos or videos showing the defect or problem.
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We will review your claim and guide you through the next steps, which may include returning the product for inspection.
What’s Not Covered
- Damage caused by misuse, improper installation, or accidents.
- Normal wear and tear.
- Modifications or alterations to the product.
- Products without proof of purchase.
- Installation not completed by a professional
Refunds and Replacements
If your warranty claim is approved, we will provide a repair, replacement, or refund at our discretion.
Questions?
If you have any questions about warranties or need assistance, please contact us at parts@primeperformanceparts.com.au or visit our Contact page.